Justin

Team

Head of Marketing @Filo

Commented on Custom Smart Labels Not Automatically Categorizing Matching Incoming EmailsThanks for the detailed report, and for taking the time to narrow it down with examples. This is actually a known issue on our side. At the moment, Custom Smart Labels may not always be applied consistently to matching incoming emails. One of the main reasons is that we’re curren…Commented on Drafts are being created for sent emailsThanks for flagging this, we’re working on a fix!Commented on Original Message Missing on Reply/Forwardhey it’s under reviewing Commented on Mac版闪退我们已经进行了修复，请到官网更新最新的安装包，覆盖安装后看看是否还有问题。Commented on Feature Request: Custom Shortcut on Mac AppWill forward this to our PM, this could happen in the near future!Commented on No "Close button" for read panel (Mac App)It is because of the layout we set for Filo, the inbox is more of a side page so the “x“ quit does not fit here, from an UI design perspective. Yeah, this might be new to some users, but as long as you know what it does, you’re good to go:)Commented on This feedback board can attached only 1 fileWell, in that case, you can probably try to post other images in the comment. As long as it’s in the same thread, it should be fine for us to read through.Commented on Shortcut is not work on Mac“CMD + 2” should be “Edit Subject“, and “Shift + 2“ on Filo is “Move to Trash“. Maybe you can try again using the given shortcut.Commented on Feature Request: Custom Shortcut on Mac AppThanks for pushing on this. Filo’s shortcuts follow common Mac mail conventions (closer to Spark) so the core moves are the same—compose, reply, archive, send—without relearning everything. Where we differ from Gmail is mostly navigation and selection (←/→ + Shift+↑/↓ instead of…Commented on No "Close button" for read panel (Mac App)Thanks for the note! The left-pointing arrow at the top of the message view is the Back button—it closes the read panel and takes you back to the list.Commented on Developer Email Not Extracted When Redirected to FiloThanks for flagging this, it is a known issue and we have fixed it internally. The problem will get solved in the next update, expecting this weekend!Upvoted Remove the limit on the three Custom Labels Commented on Remove the limit on the three Custom LabelsThanks so much for the kind words and thoughtful feedback — we truly appreciate it! Right now, we’ve limited the number of Smart Labels to 3 mainly due to token usage considerations, especially as our user base continues to grow while we keep the product free during the public be…Upvoted Native Mac App Upvoted Single Email Incorrectly Collapsed as Quoted Content Created Single Email Incorrectly Collapsed as Quoted Content Created Compose Keyboard Dismissal Fixed Created Dark Mode Icon Visibility Fixed Created Mobile Attachment Compatibility Fix Created Attachment Ordering Consistency Restored Created Thread Expansion Jitter and Font Bug Fixed Created Theme Switch Rendering Glitch Resolved Created Thread Title Now Reflects Initial Email Subject Created To-Do Completion Interaction Enhanced Created To-Do Loading Order Bug Fixed Upvoted Miss read/unread button when emails selected Created Missing Attachments on Forward/Reply Fixed Created Compose View Line Anchor Fixed Created Email List Swipe Update Created AI-Spam Handling Upgrade