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To-dos Sync Issues

I have noticed that my to-do list is not the same between mobile and desktop on several occasions.

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Comments2

  • Mia Liu

    Team•

    May 25

    Hi! Thanks for the report. If it's convenient, could you send a screenshot showing the inconsistency to support@filomail.com? We take privacy seriously and will only use it for troubleshooting purposes.

    Also, a few quick questions to help us investigate:

    1. Which side is showing the correct to-dos — mobile or desktop?

    2. Does this happen consistently or only occasionally?

    3. After force-quitting and reopening the app, does it sync up, or does the inconsistency persist?

    4. When did you first notice this issue?

    Thanks so much for helping us improve Filo!

    • Dusty Hansen

      •

      May 25

      Email sent.

      1) Mobile is correct

      2) Occasionally (I think)

      3) No, still inconsistent

      4) It has been ongoing for a while, so not just the latest version or anything